How can I pay for my order with mensblackleatherjacket.com?
For your convenience, mensblackleatherjacket.com accepts Users in the United States can accept only Paypal.
Can I make a change after I’ve placed my order?
Changes can be made to an order as long as the item is not shipped; you can contact customer service to confirm your order’s status.
Where can I look for information on the order I placed?
Your complete order details, including the price of each item, order number, and shipping charges, will be sent to you via email.
Do you ship orders worldwide?
We ship worldwide except Israel, Russia and APO/FPO addresses, for further queries, contact us at [email protected]
Is ordering online secure?
To ensure your order is secure and privacy is protected, we use SSL (Secure Socket Layer) that provides end to end encryption. We use the service of Stripe to receive your payments that are highly secure and reliable.
How long will it take to receive my order?
Orders are delivered within 7-12 business days. In case it takes longer than the estimated date, contact our customer service, and we will be happy to assist.
How will I know if my order has been received?
After placing your order, you will receive an e-mail confirmation within a few minutes.
What If I Have Any Problem After Receiving My Order?
If you have any problem with your order, immediately contact our Customer Service Team briefing your issues. Visit our return and exchange policy page for more information.
How Can I Track My Order?
Once your order is dispatched, you will be notified with the tracking details through an email.
How Can I Cancel My Order?
Orders can be canceled before the item is shipped. However, if the product has already been dispatched, you will have to receive it and then apply for a return.
Are Your Sizes True To The Size Chart?
Our Jacket measurements correspond to the numbers displayed in the size chart. You can refer to the charts with confidence in order to get the perfectly sized jacket.
Do You Make Customize Sizes?
NO.
Do I Pay For The Return Courier Charges?
As we provide free shipping at our own cost, we are able to pay for the return courier charges as well.
How Can I Receive My Refunds Incase Of Returns?
You will receive the refund through the original form of payment. Refund processing times take up to 6-7 business days.
What Courier Service do y’all Use?
We use the express service of FedEx and DHL to ship our products.
How can I contact mensblackleatherjacket.com if I have any more questions?
You can contact our Customer Care Department at [email protected]